The research aims at the possibility of applying (SIX SIGMA) in the field of higher education, specifically in the technical and administrative college, as the concept of (SIX SIGMA) when applied in the college, achieves several advantages, including improving performance, simplifying work procedures and improving quality levels in university stages, and the descriptive approach has been used Analytical, and the use of (SIX SIGMA) equations to determine the hexagonal diffraction levels, The most important results of this study were the level of six-six deviations for the scientific departments (the Department of Accounting Management Techniques and the Department of Business Management Techniques), as they came at (2.82, 2.68) SIGMA levels, respectively, as well as knowing the number of years required for improvement and reaching the level of (SIX SIGMA) in the event that the six diffraction methodology is applied in the college. As for the most important recommendations of this study, it is working to spread the culture of (SIX SIGMA) among the departments of the college and under the direct guidance of those in charge of managing its affairs and to emphasize the arrival of this concept and their understanding of the logic of improving the educational process in the college, starting from admission to graduation with an acceptable level of quality (knowledge and added skill ), as well as applying the six-scattering methodology to all departments of the College of Administrative Technology and knowing the level of divergence to carry out the improvement process, as well as providing the necessary training for those in charge of the educational process in a way that enables them to acquire the required skill to match the ability of individuals to be able to apply the six-scattering methodology.
Keywords
Six SigmaQuality of Educational ServiceAdministrative Technical College.
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